1. Introduction
Scalomation ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information you voluntarily provide, including:
- Name and firm information
- Email address and phone number
- Professional background and practice area
- Information provided during consultations and audits
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about your audit and implementation
- Send you updates and marketing communications (with your consent)
- Comply with legal obligations
- Analyze usage patterns to enhance our platform
4. Data Security
We implement reasonable and appropriate security measures to protect your data, including transport encryption, access controls, and the use of enterprise platforms that maintain their own SOC 2 or equivalent certifications. Details of our data-handling approach are set out on our security page. However, no method of transmission or storage is 100% secure.
5. Third-Party Platforms
Scalomation's AI Implementations may integrate with third-party platforms that your firm already uses or that your firm approves during the engagement (practice management systems, email platforms, AI model providers, and similar). Where your firm authorizes these integrations, data flows through these platforms according to their own privacy policies, which you enter into directly with those providers.
We do not store your firm's confidential client matter data on Scalomation infrastructure as a standard practice. Exceptions, where genuinely necessary for an engagement, are named explicitly in the Statement of Work and require your express consent. We do not sell data under any circumstances.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
8. Compliance Standards
Our workflow architecture is designed to support your firm's compliance requirements:
- Privacy-First Architecture: Our workflow designs prioritize data minimization and are built to support your firm's GDPR compliance requirements for EU data subjects.
- CCPA Alignment: For California residents, our systems are architected to support CCPA compliance requirements.
- Data Processing: We process personal data only with your consent or as necessary to fulfill our contractual obligations.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@scalomation.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date above.